The UK Ministry of Justice (MOJ) has selected Serco to deliver electronic monitoring services in England and Wales under a new contract with an estimated value of around £200 million over the initial six-year term and £275m if options to extend for a further two one-year terms are exercised.
The contract, which was awarded on successful completion of a competitive process, starts in May 2024, with mobilisation beginning in November 2023 and most associated costs to be charged to profit as they are incurred.
Serco will introduce a new data-led, technology-based approach and will be responsible for delivering field services, contact centre and administrative monitoring services in the installation and removal of electronic monitoring devices. This will include being the service integrator for the electronic monitoring devices and supporting technology, which will be delivered by a separate provider.
To deliver these services, the company will make use of our existing knowledge and capabilities supporting the MOJ as well as experience serving other governments and the broader justice sector.
The new contract will see an extension of Serco support for the MOJ’s efforts to reduce reoffending, through an expansion of the use of electronic monitoring enabled by high-quality data capture.
Our innovative data and technology-led approach will be focussed on supporting the MOJ to make a measurable impact to reduce reoffending, support rehabilitation and keep communities safe.
Mark Irwin, Serco Group Chief Executive, says: “We are pleased the Ministry of Justice has selected Serco to deliver these critical and important operations across England and Wales.
