Philips MediaSuite TVs are transforming the entertainment experience for guests in more than 140 apartment-styled suites at Miami’s luxury Beach Haus while achieving time and cost savings in the daily running of the property.
Located along Miami’s world famous sandy beaches in the affluent, up-scale village of Bal Harbour, the Beach Haus occupies three buildings and goes beyond a traditional hotel by offering spacious living suites, full kitchens, bathrooms and bedrooms - complete with all the amenities typically found at home.
As part of a major modernization project, Beach Haus teamed up with PPDS (the exclusive global provider of Philips-branded professional displays and televisions) and hotel solution specialist, Hospitality 1, to replace the existing entertainment setup by integrating more than 200 Philips MediaSuite TVs in living room and bedroom areas across all three Bal Harbour complexes.
As part of a major modernization project, Beach Haus teamed up with PPDS (the exclusive global provider of Philips-branded professional displays and televisions) and hotel solution specialist, Hospitality 1, to replace the existing entertainment setup by integrating more than 200 Philips MediaSuite TVs in living room and bedroom areas across all three Bal Harbour complexes.
"At Beach Haus, we do not compromise on quality or experience," says the company’s owner Walter DeFortuna.
"We want guests to enter our units and feel like they have never left home and did a lot of research in the market to find the right solution.”
Dhar Patel, owner of direct hotel supplier Hospitality 1, adds: “When Walter reached out about needing a new solution that was modern and intuitive for his guests, we suggested researching Philips MediaSuite.
“The Philips MediaSuite TV is the only solution in the U.S. market that we have found which allows guests to cast their apps without any additional equipment.
So far, we have had extraordinary success with this product because it is turn-key for the owners, and we knew it would be for the Beach Haus as well.”
Philips MediaSuite TVs are the first to be dedicated for use by the hotel sector, and to cater for in-room guest experiences by mimicking how guests access all their favorite TV channels and streaming platforms at home without additional hardware or subscriptions
"We want guests to enter our units and feel like they have never left home
The Android platform allows TVs to be updated with the latest features and functionalities as and when they become available, and will ensure Beach Haus TVs provide a consistent performance in every room while remaining relevant longer and extending product lifetimes for increased sustainability.
Updates can be scheduled and installed on all or individual displays entirely remotely, during a convenient time, such as when a room is vacant, to avoid disruptions.
Joe King, VP of hospitality, North America at PPDS, comments: “We understood that Beach Haus were getting very frustrated using multiple providers to get the solution they desired.
With Philips MediaSuite, it’s one solution, all contained in one TV, and from a single vendor.
That’s unique and something we’re very proud of.”
DeFortuna adds: “The most important thing for us is that our guests love it.
If a guest loves something, then we have return on investment as people will come back repeatedly and will refer us to their friends and family.
The support we received from PPDS was like nothing we had experienced before, from the initial order to a seamless installation and after-care, and we’re delighted by the results.”
