ISS has announced a global partnership with tech startup and developer of IoT solutions for managing movable machines, ToolSense.
Every day, more than 300,000 ISS employees in over 30 countries take care of 500,000+ movable machines which include vacuum cleaners, kitchenware and equipment deployed in hospitals.
The tracking, maintenance and utilisation of these assets will now be optimised by using ToolSense's innovative Asset Operations platform and QR codes.
Chief Information and Digital Officer (CIDO), Markus Sontheimer, says: "As a cornerstone of our ambition to become the technology leader in our industry, we are firmly dedicated to building an ‘ecosystem’ of strategic partnerships and collaborations with innovative startups and suppliers who are pioneers in their respective fields.
"By digitising ISS’s global asset management through ToolSense’s solutions, we will enhance the entire ‘life cycle’ management of our movable assets and boost our operational efficiency.
For instance, we will gain a comprehensive overview of all our on-site tools and machines, including their utilisation, maintenance needs, and potential upgrades.
These data-driven insights will ensure that we always have the right equipment on hand at our customers’ sites, enabling a consistent workflow."
A crucial aspect of integrating ToolSense’s solutions is to digitise work processes that would typically be manually carried out by ISS’s on-site employees.
Alexander Manafi, CEO of ToolSense, explains:
"Rather than maintaining an overview of local machines through laborious processes involving pen and paper or Excel sheets, employees will now have access to all relevant information and will manage assets through one single digital platform.
This platform provides a machine-to-service connection for real-time communication, access to machine locations, and automatic run-time documentation.
By digitising ISS’s global asset management through ToolSense’s solutions, we will enhance the entire ‘life cycle’ management of our movable assets and boost our operational efficiency.
Furthermore, machine failures and upcoming maintenance are instantly recorded and tracked.
On-site, employees can conveniently report issues by using QR-codes.
"This optimised life cycle management of ISS’s tools, including a better utilisation of existing resources, will also positively impact CO2 emission reductions.
We are very much looking forward to embarking on this journey with ISS", Sontheimer says.
The copanies initiated a local collaboration in Austria two years ago, successfully piloting the integration of ToolSense’s solutions into ISS Austria’s asset management processes.
This collaborative effort has now culminated in the global strategic partnership, enabling the scaling of these solutions and approaches to a global level.
ToolSense was founded in June 2017 by Alexander Manafi, Benjamin Petterle, and Rostyslav Yavorskyi.
The company's vision is to support maintenance, repair, and operation teams by digitising asset processes, enabling automation & empowering smarter decisions. ToolSense has already won numerous international customers from the facility services & construction industry and is a recipient of the Interclean Innovation Award and Construction Equipment Forum Startup Award.
The company recently raised €8 million in a Series A investment round led by PwC IIoT to double down on its strategy of digitising asset-intensive industries.
