ISS has been awarded three hard and soft FM contracts by the Government Property Agency under the Crown Commercial Services Facilities Management Marketplace procurement framework (RM 3830).
The new contracts for an initial period of five-years include options to extend by up to a further two years, and follow the award of two security contracts to the integrated facility services provider in June.
ISS will deliver hard FM services within the GPA’s North and Central regions, including heating, ventilation and air conditioning maintenance.
Soft FM services, which include cleaning, housekeeping, hospitality and catering services, will be delivered in the South and across London.
The GPA manages the Workplace Services Transformation Programme (WSTP), which was introduced to evolve how the Government’s office estate is managed and operated, and ISS will support the programme’s transformation of workplace services to ensure they are optimised for resilience and business continuity.
Martin Burholt, Chief Operating Officer for Government, Healthcare and Education at ISS UK & Ireland, comments: “ISS and GPA have developed an effective and progressive service partnership over recent years.
The award of significant elements of FM services across the impressive government estate is an honour for ISS and part of our continued investment strategy to support central government customers.
We are working with all government departments to help them deliver their business needs, supported by best-in-class delivery partners to ensure we deliver a transformed, shared, sustainable and value-for-money government estate.
We embrace and commend the ambitious GPA strategy and are pleased to be a key part of their delivery team into the future.”
Dominic Brankin, Workplace Services Director for the GPA, adds: “The GPA plays a key role in the Government’s transformation agenda.
We want to use space well and provide a workplace experience which supports civil servants to work productively in every nation and region of the UK.
"We are delighted to award these new contracts as we continue our service transformation to meet the needs of our clients and customers.”
