ISS Whitepaper on AI in FM

ISS has published a whitepaper on the potentially transformative impact of Artificial Intelligence in facility services delivery.

'Rising Above the Noise: What Artificial Intelligence Means for the Built Office Environment' is co-authored by the group and distinguished AI scientist, Inma Martinez.

The whitepaper provides actionable insights for deploying AI in the built office environment; elevating human potential and reshaping the future of workplaces.

At the heart of ISS lies a core belief: 'People make Places', and the document considers the dynamic intersection of human ingenuity and emerging technologies.

Key issues in workplace management are also discussed, including:

Each chapter culminates in key takeaways, offering a strategic roadmap for intertwining AI with core operations.

Martinez, who recently participated in the AI Safety Summit at Bletchley Park, states: “The built office environment is about to enter an exponential era of AI-driven products and services that will transform how we address the challenges ahead.

This includes in sustainability & energy management, designing responsive, adaptable and scalable integrated services, and, perhaps most critically, in enabling a decentralised data architecture that allows for further optimisations”.

Leanne Lynch, CIO of ISS UK & Ireland, adds: "This exploration of AI aligns with our ambition to harmonise human ingenuity with technological advancements, especially within sectors like food and energy.

Access the whitepaper at https://www.uk.issworld.com/ai.

Access the whitepaper at https://www.uk.issworld.com/ai.