ISS Awarded Australian Department of Defence IFM Contract

ISS will deliver integrated facilities management services to the Australian Department of Defence following the award of a six-year contract valued at approximately DKK 300 (£34.8 million) annually.

The contract will commence in Q1 2026 and includes options for extension.

Under the terms of the agreement, the Danish multinational facility services provider will deliver a broad range of facility services across 85 Defence locations in South Australia and Western Australia.

These include accommodation management, cleaning, catering, transport, fitness centre operations, laundry and dry cleaning, and pest control.

In addition, ISS will implement digital and operational innovations to improve efficiency, transparency, agility, and sustainable environmental management outcomes.

As part of the agreement and shared commitment to social sustainability, ISS will support communities by creating opportunities for Indigenous Australians, veterans, Defence families, and local small and medium enterprises.

This award marks an important milestone for ISS, and we’re thrilled to enter this new partnership.

"Our key focus will be to deliver high-quality services and to create safe, secure and well-maintained living, working, and training environments – enabling personnel to focus on their mission of protecting Australia and its national interests.

"We look forward to working alongside Defence in a true ‘team of teams’ environment.

With global expertise and strong local connections, ISS is proud to serve those who serve – helping sustain the Defence estate today and strengthen it for the future.”