ISS Brings Cultural Empowerment to Apprenticeship Programmes

ISS has launched an industry-first Culture, Race and Ethnicity (CRE) leadership apprenticeship programme to equip diverse employees with the tools, confidence and insights that are necessary for managing facilities in the 21st century.

The programme will provide opportunities for existing employees to develop and progress, and is being co-ordinated by external apprenticeship team and ISS training partner, Learnmore.

The programme combines existing leadership and management apprenticeship standards at Levels 3, 5, and 7 with a new ILM-assured Culture, Race and Ethnicity certificate.

Each level has been carefully designed to empower participants through a blend of self-awareness, peer learning, and structured leadership development.

This approach equips apprentices with the learning and tools they need to navigate complex workplace dynamics and to become true catalysts for change, championing equity and representation through their leadership.

Courses will focus on identity, purpose, and cultural empowerment as business leaders, while offering a valuable opportunity for cross-functional collaboration, knowledge sharing, and networking across the business.

The first round of cohorts for eligible ISS applicants will commence in November 2025:

Level 3 Cohort: Cultural Empowerment & Ethnic Identity Fundamental Leadership Team Leader
Level 5 Cohort: Cultural Empowerment & Ethnic Identity Functional Leadership Operations Manager
Level 7 Cohort: Cultural Empowerment & Ethnic Identity Strategic Senior Leader

We are committed to fostering an inclusive environment where every employee can thrive and lead with authenticity.

I’m delighted to launch these pioneering Culture, Race and Ethnicity Leadership Apprenticeships, which will empower our diverse talent to drive meaningful change.

"By investing in cultural empowerment and equity from the ground up, we’re building a stronger, more representative future for our business and beyond.”

Faith Mills, Commercial Director, Learnmore, adds: “After the success of the Women in Leadership programmes, we’re thrilled to be partnering with ISS again to bring the Culture, Race and Ethnicity Leadership Apprenticeship Programmes to life.

"It’s been a genuinely collaborative journey, and we’ve been lucky to work with some incredible experts whose insight has really shaped the programme.

"We’re excited for it to get underway and look forward to supporting ISS’s team members as they move through their learning journey."

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