£350 Million FM and Workplace Services Contract
Carillion has been awarded a seven-year facilities management and workplace services contract by the Nationwide Building Society, which is expected to be worth approximately £350 million and includes an option for a three-year extension.
The award builds on an existing partnership of nearly nine years during which Carillion has been providing facilities management services for Nationwide.
Under the new contract which commences on 1 October 2016, Carillion will provide a wide range of hard and soft facilities management and workplace services for Nationwide's Headquarters in Swindon, its 15 corporate offices, critical data centres and 700 retail branches throughout the UK. The services will be aligned to Nationwide's sustainability strategy and include energy management, risk assurance, asset maintenance, capital works, front-of-house, security, grounds maintenance, mailroom management, porterage and cleaning.
Carillion's success in winning this contract is based on a number of factors, including customer experience, supported by a dedicated helpdesk located in our award winning Customer Experience Centre, and our ability to develop operational and technological enhancements that raise service standards and set new benchmarks for quality and reliability.
Carillion Group Chief Executive, Richard Howson, said: "We are delighted to have renewed our contract with Nationwide Building Society. This demonstrates the success of our long-term partnership with Nationwide and our focus on differentiating Carillion by working collaboratively with customers to deliver an outstanding customer experience, using our expertise in whole-life property management and services.
"Our strong emphasis on delivering sustainable services is also a key differentiator, as both Nationwide and Carillion are focused on responsible business practice that maximises the benefits our operations can have on the communities in which we operate".
