James Massey is Managing Director of Facilities Management at MRI Software. He joined MRI after the company acquired in 2020 social housing software provider Castleton Technology, where he was the Chief Operations Officer. James is responsible for driving MRI's global offering of commercial FM PropTech solutions. He and his team are committed to empowering the company's customers with data for more intelligent business decisions and a connected digital-first experience.
James Massey, Managing Director of Facilities Management at MRI Software, says AI, data-driven insights and the digitisation of everyday activity will make work better for FM teams
James Massey, managing director of Facilities Management at MRI Software, says FM teams need to satisfy a growing expectation of 'hotel-style' amenities among office workers.