FLIK Hospitality Brings Rapport to the United States

Compass Group subsidiary, Flik Hospitality Group, has launched leading guest services provider Rapport in America following its huge success in the United Kingdom.

Launched in 2012, Rapport initially provided reception services to predominantly London clients, and the brand has grown to now operate in many major cities across the UK.
Rapport emphasises the importance of great first impressions and prides itself on providing personal, intuitive service, with a real focus on anticipating guests' needs. The brand's ethos is based on creating rapport with clients and their guests from the outset, leaving them with the perfect impression every time. The business grew by over 35 per cent last year and is continuing to flourish with a string of new contract wins and now a launch in the US.
Rapport in the US will help meet the demand of British clients requiring the same quality of service in their US offices, and also react to potential new clients that would benefit from Rapport's support. The new company will sit within the FLIK Hospitality Group, also part of Compass Group. The UK Rapport and FLIK teams have been working closely together for several months to build the Rapport brand, with the aim of replicating the high quality of reception services, brand integrity and success for clients in the US.
The official launch was held at the Time Warner Center overlooking Central Park in New York, with many new and potential clients attending to learn more about the brand and engage with the UK and US teams to understand how Rapport could add value to their businesses. Aimed primarily at the business and industry sector, Rapport's fully managed offer includes reception, concierge, meeting room management and switchboard services.
Greg Mace, Managing Director, Rapport said: "We are delighted to support the launch of Rapport in the US, which is testament to the outstanding brand and reputation we have created here in the UK.

Many of our clients have been so delighted with the service we have provided in the UK they were requesting our support in their US operations. For clients we're already working with, this will mean we can create synergies for their colleagues and clients.

Rapport is such a special company to be a part of and I am exceptionally proud of what we have achieved in our three and a half years since launch. Now I look forward to supporting our colleagues in the US, to develop and grow Rapport even further."
Rapport is an award winning organisation having been recognised as an employer of choice, achieving a prestigious two star rating from Best Companies and the accolade of being one of the Top 30 Best Places to Work in Hospitality.

Today, Rapport has over 300 associates and provides support services to over twenty prestigious clients.

For more information about Rapport USA visit: www.rapport.co.com.