A Statement on Smart Doorbells from 2N

Tomáš Vystavěl, Chief Product Officer for IP intercoms manufacturer 2N, responds to a BBC News report broadcast yesterday that consumer advice brand Which? is calling on the UK government to safeguard buyers of smart doorbells.

Physical and virtual attackers can use intercoms and access control devices to discover passwords, "eavesdrop" on unencrypted conversations and gain full access to data, applications and personal property to perpetrate ransomware and man-in-the-middle attacks, or even sneak into the building.

Installing a smart doorbell offers users convenience, flexibility and home security.

But as Which? has identified, consumers must look for excellent security standards, not just a good user experience.

The 2N® Indoor View uses 2N’s own operating system to provide users with the highest levels of security and protecting their personal data.

No one wants to unwittingly give hackers opportunities to access their personal information.

Consumers are therefore strongly advised to do their research before choosing a video intercom device.

Prevention

The following are high risk factors for security breaches:

Additional advice

Each new release fixes bugs found on the software by implementing the latest security patches.

  • Use strong complex passwords of at least six characters and consisting of a combination of numbers, letters and symbols.
  • Conduct regular security audits of the IT infrastructure to identify and eliminate possible vulnerabilities.