A Merseyside-based international removals firm is the recipient of the King’s Award for Enterprise 2024.
John Mason International achieved royal recognition for its customer services and operational excellence at an awards ceremony on 11th November which was held at the historic Royal Liver building on Liverpool’s waterfront.
The event included a reading of the ‘Grant of Appointment’ by the Deputy Lieutenant followed by the presentation of a 'Crystal' to John Mason International Executive Director Simon Hood by HM King Charles III's personal representative, Lord-Lieutenant Blundell.
Introduced by Royal Warrant in 1965, the Kings Award for Enterprise celebrates organisational innovation and success across multiple business parameters, and has also acknowledged the contribution of businesses to the country by representing the "Best of Britain" for over five decades.
In personal letters, both HRH the Princess Royale and HRH The Duke of Edinburgh extended their congratulations to Simon Hood and all team members at John Mason on receiving the prestigious award.
Hood says: "Receiving the King’s Award for Enterprise is a testament to the dedication of our entire team, who put customer care at the heart of everything we do.
This award isn't just for the company, but for every individual who has helped make John Mason International the trusted name it is today."
Operating since 1884, John Mason International has grown from humble beginnings as a family coal delivery business in Merseyside to the UK’s leading international moving company.
Providing over 10,000 people each year with relocations across the globe, unlike many across the sector, John Mason has over a century of expertise to make this process simple and seamless.
Receiving the King’s Award for Enterprise is a testament to the dedication of our entire team, who put customer care at the heart of everything we do. This award isn't just for the company, but for every individual who has helped make John Mason International the trusted name it is today.
In recent years, the John Mason International family has had to overcome a number of challenges from post-Brexit customs regulations to the intimate pressures of homeworking during the COVID-19 pandemic.
As an industry that centres itself on movement and freedom, the business had to innovate and adapt how it communicated with customers, and thrived on the challenge.
The group's expertise and innovation post-pandemic rewarded them with a record year in 2022, cementing the business as the largest and fastest growing removals company in the UK, a feat which the King’s award helps recognise.
Ian Studd, Director General of the British Association of Removers, who attended the celebration, comments: "This award underscores John Mason’s ongoing innovation and dedication, which has ensured the company’s success not just in the UK, but on a global scale.
It’s an honour to celebrate such an incredible achievement with a business that places family values and customer satisfaction at the forefront.”
Simon adds: “Our business has thrived for over 140 years by consistently adapting and innovating.
We are immensely proud of our Merseyside roots and humbled by the recognition of our commitment to excellence in international trade.
This award highlights the trust our customers place in us, and it reinforces our promise to continue delivering seamless, stress-free moves across the globe."
