Panasonic Connect Europe has announced the launch of a cloud-based Remotely Managed Service (RMS) at ISE 2024, designed to help partners manage and optimise complex multi-projection environments in fast growing areas such as immersive experiences.
Tailored for IT managers in location-based entertainment, events production, edutainment, education, and enterprise, RMS helps deliver system reliability, device longevity, and imaging consistency to support stable long-term operations.
RMS brings Panasonic’s Central Monitoring Center to customers via a cloud-based Remote Maintenance Platform, enabling real-time data retrieval from any projector on the network.
It empowers users to remotely monitor projectors, respond to alerts and warnings, formulate preventative maintenance plans, and ensure video consistency through a suite of managed services.
Equipped with tools to support and extend operating life, maintain image quality, and streamline maintenance, the solution takes complex multi-projector installation management to another level.
RMS functionality includes:
Image Adjustment Service
For edge-blended images or stacked images, misalignment issues caused by vibration and other environmental factors can impact the viewer’s experience.
When equipped with a compatible camera, the optional Image Adjustment Service scans test patterns for abnormalities to a schedule and executes any necessary geometric adjustments automatically.
This process streamlines calibration, reducing on-site callouts and ensuring the best viewing experience.
Monitoring Service
At the heart of RMS is the Monitoring Service.
With European demand surging for immersive entertainment and projection mapping in the experience economy, our partners and customers need the latest remote monitoring solutions to manage their complex multi-projection infrastructures effectively.
Accessed via PC or mobile browser, it offers system and device status checks, uploading operational history and error data to the cloud and enabling RMS to construct device profiles for analysis and maintenance planning.
For more information on Panasonic Connect Remote Monitoring Service, visit: https://eu.connect.panasonic.com/gb/en/products/projectors/remotely-management-services
The service includes a warning and error alert system monitored by Panasonic Connect’s Central Monitoring Center, giving site managers the option of a phone call from a Panasonic representative to a designated contact in the event of issues.
This minimises field downtime, simplifies troubleshooting, and conserves resources.
Brightness Maintenance Service
Using device history from the Remote Maintenance Platform and actual brightness values gathered by sensors built into compatible projectors, the Brightness Maintenance Service designs a plan that balances image brightness and maintenance scheduling to the customer’s requirements.
In addition, by aligning maintenance timing for each projector, the Maintenance Planning Service reduces downtime and optimises resource usage.
Hartmut Kulessa, European Marketing Manager for Visual System Solutions at Panasonic Connect Europe, says: “With European demand surging for immersive entertainment and projection mapping in the experience economy, our partners and customers need the latest remote monitoring solutions to manage their complex multi-projection infrastructures effectively.
“Panasonic Connect’s RMS solution provides flexible, optimal support to our partners, freeing them from on-site constraints and giving them the confidence to push the boundaries of experiential entertainment at permanent or temporary events.”
For more information on Panasonic Connect Remote Monitoring Service, visit: https://eu.connect.panasonic.com/gb/en/products/projectors/remotely-management-services
