Sodexo Rolls Out Data-driven Hard FM Services Developed at Manchester University NHS Foundation Trust

Sodexo Health & Care is rolling out an intelligent collaborative asset performance management platform which was first implemented at Manchester University NHS Foundation Trust (MFT) in partnership with Xempla.

MFT, one of the largest acute NHS Trusts in England, has recorded significant improvements to building services delivery during the last 18 months including a £300,000 reduction in energy costs, a million kilowatt-hour (KWh) reduction in its electrical energy consumption, carbon reduction of over 2,000 metric tonnes, and a reduction in early lifecycle events as well as critical asset outages.

Mark Foden, Group Associate Director of Sustainability, Manchester University NHS Foundation Trust, says: “MUFT are excited to be working with Sodexo on this innovation which has already begun to deliver a wide range of benefits to the operation of the estate.  Utilising data to better inform maintenance activity supports energy, carbon and cost savings, reduced downtime of plant and increased availability of critical equipment along with improved overall building user experience”.

The Xempla system is fully-integrated into Sodexo’s existing systems and uses proactive tracking and monitoring to identify potential issues with assets through the DIIV (Discover, Investigate, Implement and Verify) framework.

Once identified, engineers collaborate through the system before implementing measures to resolve the issue, preventing assets and critical areas of the hospital from becoming unexpectedly unavailable.

Xempla asset performance management software covers functional design data, anomaly detection, energy optimisation, predictive analytics, and maintenance optimisation in one application and integrates fully with various data systems/sources to provide holistic coverage on asset performance management.

Philip Leigh, CEO Health & Care, Sodexo UK & Ireland, says: “Through Xempla our team at MFT is able to adopt proactive decision-making using data-driven insight to ensure the smooth running of a large, complex healthcare environment, relied upon by the local community to deliver a first-class healthcare service.

“Following the success at MFT we are now rolling out Xempla to seven other NHS Trusts where we deliver hard FM services.

We anticipate this being completed by the end of 2024 and we look forward to delivering similar savings in terms of cost and environmental impact, enabling our partners to create a safe, comfortable environment to operate within, and allowing them to focus their efforts on delivering excellent patient experience.”

Any electrical or mechanical asset that is streaming operational data can be integrated with Xempla enabling FM teams to undertake work when it needs to be done, moving from a reactive to a proactive service, and by doing so ensuring the asset works as it was designed to, and as efficiently as possible, delivering optimal energy consumption.

Umesh Bhutoria, Founder and CEO, Xempla, says: “Built from the ground up, Xempla provides operations and maintenance teams with AI-powered tools and assistance to deliver transformation in an increasingly digital, data-first environment.

“We've spent years observing how energy and assets are used and managed within buildings and facilities.

Our solution reflects that deep understanding, offering a more data-driven and reliable process to run assets at their best performance, cut down emissions, and minimise environmental impact.”