Compass Group business Eurest has promoted strategic partnerships director Alex Ricketts to the new role of Local Accounts Managing Director.
Charged with accelerating the contract caterer's growth, Ricketts will leverage data to drive improvement and tells FM Magazine: “This is an exciting time for Eurest and I am proud to have been part of our journey so far.
Delivering a tailored and personal contract catering service that smaller and single site partners desire is something I am passionate about.
“Last year we received 85,000 pieces of feedback from our Did We Make You Smile system and it’s important we use that data well to develop new concepts and to listen to our customers.
“Our ethos is to be seen as part of the team for our client partners and to have a personable one-on-one relationship with them – but with the size and scale of Compass Group UK & Ireland behind us.
That’s a powerful combination.
“We constantly evolve our offer, responding to customer and client demand, as well as leading the way with innovation and doing the right thing.
“A great example which responds to client feedback and driving our offer forward is some of our new on-site events, which have included an extremely well-received pop-up featuring a DJ, outdoor barbecue and delicious Punjabi food for one of our client partners.
“We can clearly show the workplace as a leading benefit for employees, especially with our focus on delivering health, wellbeing and sustainability through our food offer.”
Morag Freathy, CEO of Compass Group UK & Ireland’s Business & Industry (B&I) sector, adds: “I’m delighted to see Alex take on this crucial role for Eurest and it is an important appointment for the business.
“Alex’s energy, drive and collaborative leadership style have made him extremely popular with colleagues and clients alike over many years.
He has helped develop our strategic vision and knows Eurest inside out.
I’m confident this is a role in which he will excel even more.”
Ricketts first joined Compass in October 2010.
